How it works
First, we integrate with your current ConnectWise/Halo account to pull some basic information such as: service tickets, engineer names, time entries, etc.
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Send Surveys
Next, we send surveys to the contacts that are attached to the ticket asking a couple questions:
- How was the overall service of your company?
- How well did the individual engineers do on that specific ticket?
Collect Responses
After you collect some responses, view your personalized reports to maintain/improve your reputation. Our reports are great for:
- Business reviews with your clients
- Internal engineer ranking
- Company benchmarking with other ConnectWise/Halo companies
Post them on your profile
Don't forget to post these reviews to your public profile. This way, popular search engines can index these reviews and help show off your reputation for the world to see.